Walcha General Practice Clinic

Frequently Asked Questions.

Our practice is committed to maintaining the confidentiality of your personal health information. Your medical record is a confidential document. It is the policy of this practice to maintain the security of personal health information at all times and to ensure that this information is only available to authorized members of staff. View our privacy policy here .

Walcha General Practice operates 8.30am - 5.30pm Monday to Friday.

For after hours care and service please call Healthdirect on 1800 022 222 or FOR EMERGENCIES, DIAL 000 IMMEDIATELY.

We run an appointment system and request all patients book in advance to see a Doctor or Nurse. Emergency consults will always be fitted in (this may not be with your regular GP). Our doctors aim to keep to appointment times. However, some patients take longer than anticipated and we ask for your patience and understanding.

Please ensure your contact details are correct with reception staff. If you fail to attend your booked appointment without cancelling prior, a fee may apply as this time can be used by another patient. Download New Patient Form.

Walcha General Practice is a mixed-billing practice.

Please ensure you bring a valid Medicare Card and any relevant concession cards.

Consultation fees can be obtained by phoning reception on 02 6777 4293.

Electronic Medicare Claims can be completed by reception upon payment of consultation.

Scripts:

Prescriptions written without a consultation will be charged at a fee of $10.00

Referrals:

Specialist requires a referral from the patients GP however it is up to the patient to get a referral from their doctor prior to seeing the specialist. Referrals are a legal document and cannot be back dated.

Referrals written without a consultation will be charged at a fee of $15.00

Test Results:

Where appropriate, patients may obtain test results from the practice nurses each day between 1pm & 2pm. Patients with abnormal results are contacted directly by the practice nurse.

Patients will always be notified if results require further action.

If you have not been notified and would like to speak with a nurse regarding your results, please phone the surgery between 1pm - 2pm on 02 6777 4293 and tell the receptionist that you are phoning for test results.

Please ensure that we always have your most appropriate and up to date contact details recorded in our files and that you have provided us with your personal mobile phone number or best contact number.

Disabled parking is available in the parking lot at the Walcha Hospital, with a ramp directly to the surgery.

To download and read our practice brochure, please click HERE